As a travel search engine, Skyscanner is a tool to help you plan your trip but we don't handle bookings or payments for car hire. This is because when you have found what you are looking for, we transfer you to the car hire company to complete your booking. So your booking is with them, rather than with Skyscanner.
Once you’ve made a booking, the car hire company will send you a confirmation email. If you haven't received that email, we recommend checking your spam or trash email folders, as sometimes emails from unrecognised sources can end up there.
If you still can't find the email, we recommend that you contact the car hire company directly. If you can't remember who you booked with, you can usually check your credit card statement for a company name.
To make it easy to get in touch with them, we've included a list of the most common car hire companies we show on Skyscanner below. If you’re still having trouble, please contact us on the button at the bottom of this article and we’ll do our best to help.
Car Hire Provider Contacts: